(English) Withdraw

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Information concerning the exercise of the right of withdrawal

 

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the dayon which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Grapper EOOD; info@grapperkayaks.bg; Baba Illica 1, 1612 Sofia, Bulgarien) of your decision to withdraw from this contract by an unequivocal statement (e.g. an e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Excepted from the right of withdrawal isthe supply of goods made to the consumer’s specifications or clearly personalised (according toDirective 2011/83/EU Chapter III, Article 16 (c)).

 

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of for the Pike models 90-100EUR(approximately) for all the other Kayaks 200-250(approximately) EUR for mainland(except islands) Germany & Austria, and for other countries it could be slightly more.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

Model withdrawal form
If you want to exercise the right of withdraw you may use the attached model withdrawal form, but it is not obligatory.

 

To Grapper EOOD; info@grapperkayaks.bg; Baba Illica 1, 1612 Sofia, Bulgaria

 

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods,

………………………………………………………………………………………………………………………………………..

Ordered on…………………………

Received on……………………….

Name of consumer(s)………………………………………………………………………………………………………..

Address of consumer(s)……………………………………………………………………………………………………..

Signature of consumer(s) (only if this form is notified on paper)…………………………………………….

Date……………………………….